Friday, October 12, 2007
Complaince killing training
Attended an small but excellent think-tank meeting on the future of learning in Government. It was sobering to hear how training departments are now so swamped by compliance training that little else is being done. We're so busy obsessing about the potential of employees to sexually harass, racially abuse, be biased on gender, discriminate on disability and negative on age, that they've little time to learn anything else.
How did it come to this? The training is not evaluated, and when large academic studies are done, they show no, or counterproductive, effects (Dobbins, Harvard). Yet, HR departments are compliant in this conspiracy. They willingly deliver bucket-loads of this stuff. Why? because it's easy. The driver is NOT learning or people development, it's 'fear'. It's a crude attempt to reduce risk by delivering crude courses, measured only by bums on seats, that do nothing more than protect organisations against their employees.
It's boring, people don't like it and it doesn't work. How bad can it get before we stop this madness?