To what degree does
contemporary online learning reflect contemporary learning theory? The old
paradigm of graphic-text-MCQ is way out of line with recent (and past) learning
theory, so that, no matter how much glitz, animation and graphics you produce,
the fundamentals of retention and recall are ignored. On a quick walk round the Learning technologies show this year I saw much the same as I've seen for the last 30 years, some worse. The same old, over-engineered content that takes months to make at high cost but with low retention value.
So, over the last
year or so I’ve been working on online learning (WildFire) that largely
abandons the multiple choice question, with lots of graphics production and glitz,
for a more stripped-down approach that focuses on effortful learning. I wanted to produce content quickly, in minutes not
months, cheaply (at least 80% cheaper) and to a higher quality than existing
online learning (based on retention and recall).
Science
of learning
There are good and
bad ways to learn. Unfortunately much of what feels intuitive, is in fact,
wrong. The science of learning has shown that researched, counterintuitive strategies, often ignored in practice, produce
optimal learning.
For example, much
advice and most practice from educational institutions – re-reading,
highlighting and underlining – is wasteful. In fact, these traditional
techniques can be dangerous, as they give the illusion of mastery. Indeed,
learners who use reading and re-reading show overconfidence in their mastery,
compared to learners who take advantage of effortful learning.
Yet significant
progress has been made in cognitive science research to identify more potent
strategies for learning. The first strategy, mentioned as far back as
Aristotle, Francis Bacon then William James, is ‘effortful’ learning. It is what the learner does that matters.
Simply reading,
listening or watching, even repeating these experiences, is not enough. The
learning is in the doing. The learner must be pushed to make the effort to
retrieve their learning to make it stick in long-term memory. This one act is
the best defence against the brain’s other propensity, identified by Ebbinghaus
in 1885 – forgetting.
With this in mind,
I wanted to design learning experiences to deliver good learning using some
fundamental principles in researched learning theory:
1. Active
retrieval
2.
Multiple-choice v open-response
3. Typing in
words
1. Active retrieval
To be specific about effortful learning, by effort I mean ‘active retrieval’ as the most powerful
learning strategy at your disposal. The brain, the organ that named itself, is
a unique organ in that it can test itself to see what it knows or doesn’t know.
At the same time this act of retrieval consolidates has been found to be even
more powerful than the original learning experience.
Study 1 - Gates
The first solid research on retrieval was by Gates (1917),
who tested children aged 8-16 on short biographies. Some simply re-read the material
several times, others were told to look up and silently recite what they had
read. The latter, who actively retrieved knowledge, showed better recall.
Study 2 - Spitzer
Spitzer (1939) made over 3000 11-12 year olds read 600 word
articles then tested students at periods over 2 months. The greater the gap
between testing (retrieval) and the original exposure or test, the greater the
forgetting. The tests themselves seemed to halt forgetting.
Study 3 - Tulving
Tulving (1967) took this further with lists of 36 words,
with repeated testing and retrieval. The retrieval led to as much learning as
the original act of studying. This shifted the focus away from testing as just
assessment to testing as retrieval, as an act of learning in itself.
Study 4 – Roediger
Roediger et al. (2011) did a study on text material covering
Egypt, Mesopotamia, India and China, in the real context of real classes in a
real school, a Middle School in Columbia, Illinois. Retrieval tests, only a few
minutes long, produced a full grade-level increase on the material that had
been subject to retrieval.
Study 5 – McDaniel
McDaniel (2011) did a further study on science subjects,
with 16 year olds, on genetics, evolution and anatomy. Students who used
retrieval quizzes scored 92% (A-) compared to 79% for those who did not. More
than this, the effect of retrieval lasted longer, when the students were tested
eight months later.
Design implications
So I’ve been designing learning as a retrieval learning experience, largely using
open-input, where you have to pull things from your memory and make a real
effort to type in the missing words, given their context in a sentence. First,
as the research shows, this tells you what you know, half-know or don’t know.
Second, it consolidates what you know in long-term memory. Third, it encourages
you to improve your performance.
2. Open-response v multiple-choice
Most online learning relies heavily on multiple-choice
questions, which have become the staple of much e-learning content. These have
been shown to be effective, as almost any type of test item is effective to a
degree, but they have been shown to be less effective than open-response, as
they test recognition from a list, not whether it is actually known.
Study 1 - Duchastel
and Nungester
Duchastel and Nungester (1982) found that multiple-choice
tests improve your performance on recognition in subsequent multiple-choice
tests and open input improves performance on recall from memory. This is called
the ‘test practice effect’.
Study 2 – Kang
Kang et al. (2007) showed that, with 48 undergraduates,
reading academic Journal quality material, open input is superior to
multiple-choice (recognition) tasks. Multiple choice testing had an affect
similar to that of re-reading whereas open-input resulted in more effective
student learning.
Study 3 – McDaniel
McDaniel et al. (2007) repeated this experiment in a real
course with 35 students enrolled in a web-based Brain and Behavior course at
the University of New Mexico. The open-input quizzes produced more robust
benefits than multiple-choice quizzes.
Study 4 - Bjork
‘Desirable difficulties’ is a concept coined by Elizabeth
and Robert Bjork, to describe the desirability of creating learning experiences
that trigger effort, deeper processing, encoding and retrieval, to enhance
learning. The Bjorks have researched this phenomenon in detail to show that
effortful retrieval and recall is desirable in learning, as it is the effort
taken in retrieval that reinforces and consolidates that learning.
Design implications
A multiple-choice
question is a test of recognition from a list. They do not elicit full recall
from memory. Studies comparing multiple-choice with open retrieval show
that when more effort is demanded of students, they have better retention.. As open-response takes cognitive
effort, the very act of recalling knowledge also reinforces that knowledge in
memory. The act of active recall develops and strengthens memory. It improves
the process of recall in ways that passive recall – reading, listening
and watching do not. Active recall, pulling something out of memory, is
therefore more effective in terms of future performance.
Note that
multiple-choice questions are useful for situations where they are deemed
necessary, for example, in common misconceptions or lists, which is why they
are also used but not the dominant form of learning.
A fascinating finding by Jacoby was the precise
identification of filling in the missing
letters of a word as a powerful act of consolidation of memory. This is
called the ‘generation effect’. In
other words, only a relatively small amount of retrieval effort is needed to
have a powerful effect on memory.
Study 1 – Jacoby
Jacoby (1978) uncovered the fact that cramming led to
short-term gains but long-term forgetting. Learners achieved high scores on the
first, immediate test but forgot 50% in subsequent tests, compared to those who
retrieved material, and forgot only 13%. He also showed that, in presenting
word pairs, where some learners got the entire word pair, others got one word
with two or more letters deleted from the interior of that word, a bit like an
unfinished crossword, the simple act of filling-in-the-blanks resulted in
higher retention and recall.
Study 2 – McDaniel
McDaniel et al (1986) also pinpointed leaving out letters as
a way to stimulate retrieval. Learners were asked to fill-in-the-blank missing
letters in Fairy Tales and showed significant gains in recall. The cognitive
effort required to complete the terms strengthened retention and recall.
Study 3 – Hirshman
& Bjork
Hirshman & Bjork (1988) got learners to type in the
missing letters in words (salt-p_pp_r), which resulted in higher retention
rates for conceptual pairs than the words being read on their own.
Study 4 – Richland
Richland et al. (2005) took this research into a real world
environment and showed similarly positive effects. They concluded that it is
the effortful engagement in the process of retrieval that leads to better
recall.
Design implications
Meaning
matters and so I rely primarily on reading and open response, where meaningful
recall is stimulated. This act alone, even when you don’t know the answer, is a
strong reinforcer, stronger indeed, than the original exposure. Interestingly,
even when the answer is not known, the act of trying to answer is also a
powerful form of learning.
So, the
deliberate choice of open-response questions, where the user types in the words
until they are correct, is a deliberate, design strategy to take advantage of
known techniques to increase recall and retention. Note that no learner is
subjected to the undesirable difficulty of getting stuck, as letters are
revealed one by one, and the answer given after three attempts. Hints are also
possible in the system.
For more information on WildFire click here.
For more information on WildFire click here.
Bibliography
Bjork, R. A. (1994). Memory and metamemory considerations in
the training of human beings. In J. Metcalfe & A. Shimamura (Eds.),
Metacognition: Knowing about knowing (pp. 185–205). Cambridge, MA: MIT Press.
Bower G. H.
(1972) Mental imagery in associative learning in Gregg L,W. Cognition in
learning and memory New York, Wiley
Gardener
(1988) Generation and priming effects in word fragment completion
Journal of Experimental Psychology: Learning, Memory and Cognition 14, 495-501
Butler, A.
C., & Roediger, H. L. (2008). Feedback enhances the positive effects and
reduces the negative effects of multiple-choice testing. Memory &
Cognition, 36, 604-616.
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effects measured with alternate test forms. Journal
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(1988) Generation and priming effects in word fragment completion
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Gates, A. I. (1917). Recitation as a factor in memorizing. Archives of Psychology, No. 40, 1-104.
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2 comments:
Really good summary of work and should help designers of material to really focus their attention on the techniques that genuinely work.
OK, Devil's Advocate question....
what do you do if the learner doesn't want to read anything and just be passively entertained for 1 hour "in person"?
Let them read a few paragraphs of text then aks them a few quesions about that text. Then get them to do what I recommend, an dffortfully recall the points. They soon see the difference.
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