‘EdTech’ is one of those words that make me squirm, even
though I’ve spent 35 years running, advising, raising investments, blogging and
speaking in this space. Sure it gives the veneer of high-tech, silicon-valley
thinking, that attracts investment… but it’s the wrong word. It skews the market towards convoluted mosquito projects that quickly die. Let me explain
why.
Ignores huge part of
market
Technology or computer based learning long pre-dated the
term EdTech. In fact the computer-based learning industry cut its teeth, not in ‘education’, but in corporate based training. This is where the
big LMSs developed, where e-learning, scenario-based learning and simulation
grew. The ‘Ed’ in ‘Ed-tech’ suggests that ‘education’ is where all the action
and innovation sits – which is far from true.
Skews investment
The word EdTech also skews investment. Angels, VCs, incubators, accelerators
and funds talk about EdTech in the sense of schools and Universities – yet
these are two of the most difficult, and unpredictable, markets in learning.
Schools are nationally defined through regulation, curricula and accreditation.
They are difficult to sell to as they have relatively low budgets. Universities
are as difficult, with a strong anti-corporate ethos and difficult selling environment.
EdTech wrongly shifts the centre of gravity away from learning towards
‘schooling’.
Not innovative
I’m tired of seeing childish and, to be honest badly
designed, ‘game apps’ in learning. It’s the first port of call for the people
who are all ‘tech’ and no ‘ed’. It wouldn’t be so bad if they really were games' players or games' designers but most are outsiders who end up making poor games that
no one plays. Or yet another ‘social’ platform falling for the old social
constructivist argument that people only learn in social environments. EdTech
in this sense is far from innovative; it’s innocuous, even inane. Innovation is
only innovation if it is sustainable. EdTech has far too many unsustainable
models – fads dressed up as learning tools and services.
Mosquitos not turtles
Let’s start
with a distinction. First, there’s what I call MOSQUITO projects, that sound
buzzy but lack leadership, real substance, scalability and sustainability. They’re
short-lived, and often die as soon as the funding runs out or paper/report is
published. These are your EU projects, many grant projects…. Then there’s
TURTLES, sometimes duller but with substance, scalability and sustainability,
and they’re long-lived. These are the businesses or services/tools that thrive.
Crossing
that famous chasm from mosquito to turtle requires some characteristics that
are often missing in seed investment and public sector funding in the education
market. Too many projects fail to cross the chasm as they lack the four Ss.:
Senior
management team
Sales and marketing
Scalability
Sustainability
There are
two dangers here. First, understimulating the market so that the mosquito
projects fall into the gap as they fail to find customers and revenues. This is
rarely to do with a lack of technical or coding skills but far more often a
paucity of management, sales and marketing skills. There’s
another danger and that’s bogging projects down in overlong academic research,
where one must go at the glacial speed of the academic year and ponderous
evaluation, and not the market. These projects lose momentum, focus and, in any
case, no one pays much attention to the results. As the old saying goes, “When
you want to move a graveyard, don’t expect much help from the occupants.”
Either way
a serious problem is the lack of strategic thinking and a coherent set of sales
and marketing actions. When people think of ‘scale’ they think of technical
scale, but that goes without saying on the web, it’s a given. What projects
need is market scale. What is your addressable market? This is why the
‘schools’ market is so awful. Where are the budgets? Who are the buyers? Who
will you actually sell to? How big is the market? Do you realise that Scotland
has a different curriculum? What market share do you expect? Who are your
competitors? Answer these questions and you may very well decide to find a
proper job.
Conclusion
Education is not necessarily where it’s all at in the learning market. Neither is that, now rather dated, culture of wokplaces with pool tables, dart boards in offices full of primary colours, that look more like playschool than tech startup. We spend only a fraction of our lives in school, less in college and most of it
in work. The corporate training and apprenticeship markets have more headroom,
offer more room for innovation and have sustainable budgets and revenues.
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