It was my first live conference for eons and the final session was a L&D roundup which was a bit of fun but two odd things happened. It was one of those bingo word events, where someone in the audience chooses a word from the screen and someone else stands up to say something for five minutes on that word. I can’t remember all of the words but they were things like ‘resilience’ and ‘curiosity’ and ‘obstacles’. When asked about ‘obstacles’ I put my hand up and said that I thought faffing around with abstract words in L&D had become an ‘obstacle’ to progress.
BIG mistake, as I then heard the words ”Next we have (can’t remember their names) who will speak on ‘Resilience’”. To be fair the whole room laughed. If I’m resilient, it’s on one thing, trying to stop learning people rattle on about grit, resilience, or any other obscure, abstract noun, that no real people ever actually utter. We’ve only just put ‘mindfulness’ to bed, when a new one appears. I’ve had a bellyful of the stuff and lost interest when they were describing their ‘resilience meter’. It really is a thing. It just wasn’t my thing. Actually they were lovely people.
My SECOND mistake was to drift off, then coming round to hear “...so turn to the person next to you and give it a try” a phrase that makes my heart sink. I missed the first part of the sentence and on turning round, I said something and the person, who is a good friend of mine, started to object to what I said. She was repeatedly abrasive. My responses, at first polite, became angier and then I got obstreperous. Turns out it was a role-play, the key piece of information that had failed to register . A third person turned to me and said “You do know it’s a role-play?”. I apologised and all was fine. Again we had a bit of a giggle.
I suppose I’m just weary of this stuff, the idea that L&D is some sort of pop-up therapy service. Is this resilience thing much more than HR once again ticking people off for having a perceived deficit, a weakness, a flaw? Then there’s that old-school performative ‘turn to the person next to you’ BS. Are we really going back to that after Covid?