While in the Navy he read Vannevar Bush’s article As We May Think and saw the possibility of a shared network being able to be more than the sum of its parts.
We need to get better at getting better. To do this we needed to augment our individual intellects with techniques that leverage collective knowledge. He saw this as the solution to solving complex problems. He called this Bootstrapping and at the heart of the Bootstapping Paradigm was his Dynamic Knowledge Repository (DKR) which allowed a process called the Concurrent Development, Integration and Application of Knowledge (CoDIAK). This DKTR is also subject to the CoDIAK process.
There is, of course, the human activity with tools and within networked technology but Englebart’s focus was on
A-level, core business as usual activities
B-level improvements on that process, such as quality control
C-level improving on the improvements.
This C-level is the most im[ortant for exponential improvement. It is what he meant by getting better at being better and is an iterative process where lessons learnt are included in the process of improvement.
Beyond the mere qualitative description of the web being a place where collective intelligence could flourish, in 1994 he proposed a measure for such intelligence - collective IQ. It measures ‘effectiveness’ or how well groups work together to anticipate and respond to problems and situations.
This could be a product, service or research goal. Whatever the goal, Collective IQ determines the effectiveness of the response. Speed and quality of response are the key measures, along with development and deployment. It is not an abstract measure of reason but a measure of getting things done and completed, to meet the goal.
Complex goals need more collective IQ, so it is challenging projects, such as the Moonshot or Manhattan project that are often quoted as examples, where collective efforts resulted in goals being met faster and more effectively than they would have been, on the basis of a less collective effort.
The components of Collective IQ are, unlike the brain and individual IQ:
Group process - collective ability to develop, integrate and apply knowledge to a goal
Shared memory - gained, captured, accessed as a shared resource
Collective IQ can be raised or lowered through ignoring, obstructing the bootstrapping process.
The measurement of individual intelligence is hard enough, the measurement of collective intelligence that much harder, not only in terms of how one combines the individual inputs but also any additional value that images from it being a collective. It is not clear that any general measure could be possible.
Engelbart’s invention of the mouse and initalm work in envisioning the internet is reason enough to see him as an influential pioneer. His further work on collective intelligence saw the start of serious analysis of networks in terms of their emerging features as forms of collective effort and intelligence.
Boosting Our Collective IQ, by Douglas C. Engelbart, 1995